TERMS & CONDITIONS

TERMS AND CONDITIONS

Please read the Promotional Competition Terms and Conditions (“the Terms and Conditions”) carefully. Your participation and entry will constitute your agreement to comply with these Terms and Conditions. This Promotional Competition (“the Competition”) is organised by Engen and Wimpy, its associated group of companies, their designated agencies or promoters, and companies in association with the Competition (“the Promoters”).

1. Who may enter?
  1. The Competition is open to citizens of South Africa who hold a South African barcoded green ID book, ID smartcard, or valid South African passport, and non-South African citizens with a valid passport and Certificate of Residence.
  2. All persons entering this Competition (“the Participants”) agree that the Terms and Conditions, rules, and provisions as set out herein are binding on them.
  3. By entering this Competition, all Participants acknowledge that they have the legal capacity to enter and hereby agree to be bound by these Terms and Conditions.
  4. The Promoters’ decision regarding any dispute will be final and binding, and no correspondence will be entered into thereafter.
  5. Every Participant must be a natural person of 18 (eighteen) years or older on the date of entry.
  6. Winners of cash prizes are required to hold a valid South African bank account.
2. Who may not enter?
  1. Participation in this Competition specifically excludes any employee, director, member, partner, agent, or consultant, or any person who directly or indirectly controls or is controlled by the Promoters, and/or immediate family members of such persons, as well as their advertising agencies, advisers, and dealers (“Disqualified Persons”).
  2. Companies cannot participate in this Competition.
3. Competition period
  1. The Competition commences on 01/10/2025 and runs until 23:59:59 on 30/04/2026, both days inclusive (“the Competition Period”), or until stocks last.
  2. The Competition Period may be extended or curtailed at the discretion of the Promoters.
4. Entry Mechanics / How to enter
  1. To enter, Participants must make any purchase at a Wimpy at Engen during the Competition Period.
  2. Participants will then be required to scan a QR code on their bill insert or the POS in-store. Alternatively, Participants can WhatsApp “Hi” to +27 72 251 8879 to upload their till slip. The cost per WhatsApp message is approximately R0.01;
  3. Participants will be required to follow the prompts to complete their entry. By completing their entry, participants stand a chance to win a share of the total prize pool of R5,000,000 (five million rand) in instant prizes. This prize pool includes a R100,000 cash prize awarded at the end of each month during the competition period. The Winners of instant prizes will be selected by an in-session algorithmic random draw. The full breakdown of available prizes are given below in Section 5;
  4. All valid entries received within a given calendar month will be automatically entered into a draw for a R100,000 cash prize for that particular month only. For example, entries in month one do not qualify for the end of month draw in month three. A person can only win the R100,000 cash prize once.
  5. Entry to this Competition does not make a Participant a winner.
  6. Multiple entries are permitted per entrant, provided that each entry is for a separate purchase at a Wimpy at Engen and in accordance with the entry requirements. Multiple entries using the same purchase will result in disqualification. Participants may enter the Promotional Competition using unique till slips. A Participant may only enter twice per day and will need to wait until the following day to enter again.
  7. The Promoters accept no responsibility for entries lost, misdirected, illegible, late, or altered. Entries that do not comply with these Terms and Conditions will be disqualified. Entries which are unclear, illegible or contain errors will be declared invalid.
  8. The Promoter will try to contact the Winner for a successive period of 7 (seven) days following the announcement on the number used to enter this Competition. In the event the Winner cannot be contacted and or does not respond to messages within the specified period and or chooses to decline the prize, then the Winner will forfeit their winnings and a redraw will take place to find a new Winner.
  9. The cash prize Winners will be contacted by the Promoter telephonically, by WhatsApp or by email and will be required to participate in an audit verification process and provide a copy of their Identity Document and bank account details via an authorized bank confirmation letter and may be required to sign a waiver of liability and indemnity before claiming their Prize. Once the required audit verification has been completed, confirmed, and verified, the Winner will be declared as an official Prize Winner. The money will be deposited only into South African bank accounts, if applicable.
5. Prizes and Draws
  1. Instant prizes include: R50 Wimpy voucher
    R100 Wimpy voucher
    R150 Wimpy voucher
    R500 Engen Fuel voucher
    R1000 Engen Fuel voucher
    Regular Wimpy Milkshake
    Wimpy for a Year
    R500 cash
    R1000 cash
    R5000 cash
    R10 000 cash
    R100 000 grand prize at the end of every month
  2. No substitution or assignment of any of the Prizes is permitted.
  3. Wimpy vouchers will be valid for single use only and the entire amount must be redeemed at once. The voucher can only be redeemed at any Wimpy at Engen and no other Wimpy restaurants.
  4. Wimpy for a year is a monthly R550 voucher that can only be redeemable for the month of issue. All vouchers are valid for a single use only and the entire monthly voucher must be redeemed at once. No value of the voucher will be carried over to the next month. The voucher can only be redeemed at any Wimpy at Engen and no other Wimpy restaurants.
  5. Engen fuel vouchers can only be redeemed at an Engen with a Wimpy. The fuel voucher needs to be redeemed inside the convenience store and can not be redeemed at the petrol pump.
  6. Prizes can only be handed over to the winner if all details provided by the winner are factually correct.
  7. The Promoters reserve the right to substitute any Prize with another of similar economic value. Prizes are final and cannot be substituted for cash.
  8. If a Winner has given written consent, the Promoters have the right to publish their name and photographs (at no fee) in any advertising, promotional, print, point-of-sale, or public relations material. The nature of these publications will be determined at the sole discretion of the Promoters.
  9. Once a Prize has been handed over to the winner in terms hereof, the results of the Competition are final in all respects and no correspondence will be entered int J . A winner of a cash prize may expect receipt of the prize within 14 (fourteen) Business Days from date of completion of verification process in respect of a bank EFT or FNB EWallet or ABSA CashSend; Eligible winners will have their prizes delivered via EWallet/Cash Send/ EFT (dependent on value) by a representative of the Promoters based on the information they will have shared via the above mentioned telephonic/direct message conversation The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner. The Promoter will not be responsible for any other expenses whatsoever which the Winner may incur because of the prizes, whether foreseen or not. In cases where the Winner supplied the incorrect banking details, postal address, or where the prize is stolen as a result thereof, the Promoter will not replace or reimburse the Winner with another prize. In cases where prize of money (cash) is paid into the incorrect bank account or such monies or part thereof are stolen, the Promoters will not replace or reimburse the remaining balance of the cash. The Promoters will not be responsible for any balance of cash lost as a result of theft or fraud. The Promoters will not be responsible for any unauthorised use of cash where the card number, PIN, bank account details, or any authorising credentials have become known to another party.
  10. The Winner must provide valid proof of identity (a green bar-coded ID book, passport or drivers licence) and bank confirmation letter.
  11. All cash prize winners will be required to provide their names, ID numbers, proof of banking details and contact details and to sign an acknowledgement of receipt of the Prize.
  12. Any personal data relating to the Winner or any Participant will be used solely in accordance with the Act and POPI and will not be disclosed to a third party without the Winner’s or Participant’s prior consent.
  13. This Promotional Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network.
  14. The Participant by part taking in the Promotional Competition consents to his/her personal information to be shared with the Promoter's employees, contractors or agents for the purpose of this Promotional Competition and for the purpose of sharing future promotional competitions.
  15. In the event of a dispute, the decision of the Promoter will be final, and binding and no correspondence will be entered into. In this regard and for further clarity, the Promoter shall be entitled to deal with such disputes (or any failure by Participants to follow the rules) in their sole discretion, including that the Promoter shall be entitled to immediately disqualify Participants from this Promotional Competition.
  16. Except insofar as is provided for in the Consumer Protection Act (Act 68 of 2008). The decisions of the Promoter are final and may not be challenged. No correspondence will be entertained.
  17. Under no circumstances shall the Promoter, its associated companies (directors, officers, and employees), affiliates and agents, be liable to anyone who enters this promotion for any direct or indirect or consequential loss, howsoever arising which may be suffered as a result of the recklessness or negligence of the entrant or where such loss is not due to the recklessness or negligence of the Promoter or where such loss or harm could not reasonably have been foreseen.
  18. Participants in this competition hereby indemnify, release, and hold harmless the Promoters and their successors, employees, officers, suppliers, contractors, agents, consultants, directors, and shareholders from and against any losses, claims, proceedings, actions, damages, liability for harm, injury, or death, demands, expenses or any costs howsoever arising out of their participation in this Competition or their use of the prizes, and/or any person with whom they share that prize.
  19. The Promoter reserves the right to cancel or amend or alter the Competition and its rules or prizes (not already awarded, to any other substitute prize of comparable commercial value) at their own discretion at any time if deemed necessary in their opinion and/or if circumstances arise outside of their control, without prior notice and no entrant shall have recourse for such cancellation or alteration. Any changes will be posted either within the competition information, or these terms and conditions shall become effective immediately after being altered or on such date as may be determined by the Promoter. No participant shall have any recourse against the Promoter as a result of the alterations of the rules or prizes.
  20. All Participants and Winners to the maximum extent permitted by law, indemnify the Promoter, its associated companies (directors, officers, and employees), affiliates and agents, against any/all claims for any loss or damages, whether direct, indirect, consequential, or otherwise, harm, injury of any nature whatsoever arising from any cause whatsoever from their participation in any way whatsoever in this Competition.
  21. The laws of South Africa govern these terms and conditions and Participants agree to be subject to the exclusive jurisdiction of the South African court.

Valid only on confirmed Springbok fixtures: 6, 13, 27 September; 4 October; 1, 8, 15, 22, 29 November 2025. Available for sit-down or takeaway. Not available for delivery.

    1. 2 Tiger Deals Promo Terms and Conditions

    These Terms and Conditions govern the 2 Tiger Deals Promo ("Promotion") offered by Wimpy. By participating in the Promotion, you agree to be bound by these Terms and Conditions. The Promotion is open to all customers visiting participating Wimpy outlets in South Africa.

    2. Promotion Details

    The 2 Tiger Deals Promo allows customers to purchase select items for R19.90 each, available for sit-down or takeaway. The term “2 Tiger" refers to the colloquial South African term for a R10 note, with the R19.90 price reflecting a value deal close to R20.

    3. Participating products:

    • Short Filter Coffee
    • Small Classic Shake* (Banana, bubblegum, chocolate, coffee, gummy grape, lime, salted caramel, strawberry or vanilla)
    • Half Waffle & Ice-Cream*
    • Small Soda Float* (Coke, Fanta, Creme Soda, Coke No Sugar or Stoney No Sugar)
    • Ice-Cream Delight*

    *dairy-based cream alternative

    The Promotion is available all day, every day, from store opening to closing, unless otherwise specified.

    Customers may purchase more than one 2 Tiger Deals Promo item in a single transaction. 2 Tiger Deals Promo items can be added to any meal or purchased independently.

    4. Pricing

    Each 2 Tiger Deals item is priced at R19.90. Prices are subject to change at the discretion of Wimpy, with prior notice where feasible.

    5. Duration

    The Promotion is valid from 6 May 2025 until further notice and while stocks last. Wimpy reserves the right to modify or terminate the Promotion at any time without prior notice.

    6. Contact

    For any queries regarding the 2 Tiger Deal Promo, please contact Wimpy customer service at https://www.wimpy.co.za/contact-us or visit https://www.wimpy.co.za.

Giveaway only valid with the purchase of a Wimpy Kids’ Meal. No substitutes on products offered. Giveaway not suitable for children under the age of 3 years old. Only one collectible per Kids' Meal order. While stocks last. The visuals are for descriptive purposes only and toys may vary slightly.

T&Cs apply.
Available at selected restaurants for sit-down and takeaway.
Available from 18 November 2025, while stocks last.
Visuals for descriptive purposes only.
Full nutritional information available here.
T&Cs apply.
Available at selected restaurants for sit-down and takeaway.
Available from 18 November 2025, while stocks last.
Visuals for descriptive purposes only.
Full nutritional information available here.

1. What is Wimpy’s cappuccino promotion?

From 21 July – 10 August 2023, you can get a Regular Cappuccino for R19.90. This is available through any Wimpy restaurant (either sitdown or takeaway). This promotion is not available through third party deliveries (Mr D, Uber Eats or Yumby).

2. How long is the cappuccino promo running for?

The cappuccino promotion will be running for 3 weeks, from 21 July – 10 August 2023.

3. How can I order the cappuccino special?

You can order at any Wimpy restaurant, takeaway, drive-thru or online via the Wimpy Rewards App for sitdown or collect. The promotion is not available for delivery.

4. What are the terms & conditions of the cappuccino promo?

This offer cannot be exchanged for another hot drink on the Wimpy menu and is only applicable to the Regular Cappuccino.

The offer does not apply to Decaf coffee – these will still be charged with an additional R4, therefore R23.90.

The offer does not apply for alternate milk options – these will still be charged at an additional R10, therefore R29.90.

We reserve the right to withdraw this offer at any time and without prior notice.

T&Cs apply. This competition is available to Old Mutual customers only. Entry into the competition is subject to the conversion of Old Mutual Rewards Points into a Wimpy voucher worth at least R50 to spent at a Wimpy restaurant between 1 March and 30 April 2022. No entries received before or after this period will be considered valid. Participants with a valid entry stand a chance to win Wimpy meals for a year. Winners will be notified. Judges’ decision is final. Prize is non-transferable or exchangeable for cash.

T&Cs apply.
Not all Wimpys offer this service. The Wimpy restaurants that currently offer this service are:

When interacting with a waitron at any Wimpy, it is compulsory for customers to wear masks and sanitise their hands. Sanitiser will be provided by your waiter. You can choose to have your meals served with crockery and cutlery or in takeaway packaging. Customers can pay for their meals with the Wimpy rewards App, in cash, or with a bank card. Payment can be made with the waitron serving you, or at the restaurant counter.

T&Cs apply.
Giveaway only valid with the purchase of a Wimpy Kids’ Combo.
No substitutes on products offered.
Toys not suitable for children under the age of 3 years old.
While stocks last.
The visuals are for descriptive purposes only and toys may vary slightly.

“Wimpy Rewards” is operated by Wimpy, a wholly owned subsidiary of Famous Brands Limited. The Terms and Conditions set out the contractual relationship between Wimpy Rewards and each individual member of the programme.

These Terms and Conditions apply to your participation in the Wimpy Rewards programme ("Wimpy Rewards") which is operated by Wimpy in South Africa. Wimpy reserves the right to change, modify and/or eliminate Wimpy Rewards and/or all or any portion of these Terms and Conditions or any policy, FAQ, or guideline pertaining to Wimpy Rewards at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.wimpy.co.za, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in Wimpy Rewards confirms your acceptance of these Terms and Conditions and any such changes or modifications; therefore, you should review these Terms and Conditions and applicable policies and FAQs frequently to understand the Terms and Conditions that apply to Wimpy Rewards.

About Wimpy Rewards Programme

Wimpy Rewards lets you earn loyalty coins (“Wimpy Coins”) by making qualifying purchases at Wimpy restaurants across South Africa. Fully enrolled Wimpy Rewards programme members (“Members”) may redeem their accumulated Coins to pay partially or fully for their bills in-store.

There is no cost to join Wimpy Rewards. However, you must fully enrol in order to earn Coins. You are not a Member until you are fully enrolled, meaning that you must download the Wimpy App, complete your registration and verify your cell phone number.

In most cases, you may use cash, credit or debit card payment options accepted by a given Wimpy restaurant to make qualifying purchases that earn Coins.

Part A – Definitions

In these Terms and Conditions unless the context requires otherwise:

“App transactions” means any transaction triggered by the customer through the Wimpy App. This could be earning or burning Coins, in-app payment or redemption of a Voucher or gift card.

“Applicable Laws” means in relation to any relevant jurisdiction, any law, regulation, regulatory requirement, judgment, order, direction or any other act of any government entity of such jurisdiction.

“Burn / Redeem” means a consumer transaction done to spend Coins.

“Download” means a Wimpy App download.

“Earn” means a consumer transaction done to receive/be awarded with Coins.

"Fraud" means any conduct which is fraudulent, dishonest and deceitful. Such conduct includes, but is not limited to any of the following:

  1. knowingly supplying incorrect information to accrue Coins
  2. using or attempting to use stolen or counterfeit identity
  3. using or attempting to use stolen or counterfeit Vouchers
  4. attempting to accrue Coins dishonestly
  5. selling, bartering and/or purchasing Coins or Rewards including attempting to sell or transfer Coins or Rewards by means of internet based sales or auctions unless otherwise permitted under these Terms and Conditions
  6. attempting to use Coins or obtain Rewards dishonestly; or
  7. knowingly benefiting from the fraud or misconduct of another Member or individual

“Gift card” means an amount purchased by a member, using coins or card, and sent to another person as a gift for use in the app. This amount will reflect on the receiver’s app balance for use at Wimpy.

"Member" means the person who is a member of the Programme and whose name is registered against the Membership Number.

"Member Registration Data" means data personal to a Member’s information captured when registering for the programme.

"Membership" means membership of the Wimpy Rewards programme.

"Membership Number" means the membership number allocated to a Member in accordance with these Terms and Conditions.

"Misconduct" includes:

  1. failure to comply with these Terms and Conditions
  2. attempting to obtain Coins or Rewards by Fraud
  3. misconduct whilst using any Wimpy facilities
  4. misconduct in dealing with our staff
  5. selling, bartering and/or purchasing Coins or Rewards including attempting to sell or transfer Coins or Rewards by means of internet based sales or auctions unless otherwise permitted under these Terms and Conditions
  6. attempting to use Coins or obtain Rewards dishonestly; or
  7. knowingly benefiting from the Fraud or Misconduct of another Member or individual

 “Payment” means payment either by Coins, debit card, credit card or charge card, in-App payment, vouchers or Gift cards. We do not accept payments by cheque.  Normal banking costs are applicable to in-App payments.

"Coins or Coin(s)" means the virtual currency earned by a Member under the Programme and credited to a Member's account for spend.

 “Programme” means the programme operated by Wimpy pursuant to which members earn Coins and spend them on to pay for their Wimpy meals.

“QR code” means a visual representation of a unique code on a till slip which holds information on the restaurant, table, waiter and order.

“Transactional Data” means transaction data personal to a Member.

“Voucher” means an e-voucher within the Wimpy App with specific T&C and an expiry date applicable to that Voucher.  It could be a value Voucher, a discount Voucher or a product Voucher. 

 “Wimpy App” refers to the mobile application available for apple and android, downloadable off the iStore or Google Play.

"Website" means the pages applicable to the Programme available at www.wimpy.co.za or such other domain name as made available from time to time.

Part B – Membership of the Programme

Membership Eligibility

B.1.1 Only individuals who are 18 years of age or over may apply for Membership. Individuals must reside in South Africa.

B.1.2 Membership is offered at our discretion and we may refuse Membership to any applicant without assigning any reason.

Membership Application

B.2.1 To apply for Membership an individual must apply by registering on the Wimpy App. All applications are completed via a digital form with no physical application form required to be completed. Applications may be made at any time on any day of the week on the Wimpy App.

Membership applications must state the applicant's full name, gender, and email address and telephone/mobile number for correspondence

We will verify membership applications via an OTP to finalise the registration process.

B.2.2 Multiple Membership is not permitted and each Member must maintain only one account. In the case of duplication of Membership, all Memberships (other than the first Membership approved by us) will be cancelled. Any duplicate Coins will be cancelled. 

B.2.3 You represent that all Registration Information you provide during enrolment and throughout your interactions with Wimpy is true and accurate. You agree to update your Registration Information, as necessary to maintain its truth and accuracy. You are responsible for all activities related to your Wimpy account and for maintaining the confidentiality of your username and password.

Additionally, to complete the enrolment process, you must acknowledge receipt of these Terms and Conditions and our privacy notices.

Membership Account

B.3.1 Applicants will be admitted to Membership on the date they activate their account via the Wimpy App to collect Wimpy Coins. By activating their account Members agree to be bound by the Terms and Conditions (as amended from time to time) and the information on the Website.

B.3.2 Members may make changes to their details in their Membership profile via the Wimpy App.

B.3.3 Correspondence will be sent to the Member's last preferred e-mailing address and/or the cell phone number provided on application.

B.3.4 We will not be responsible for late, lost or misdirected emails

B.3.5 It is your responsibility to keep any information that might identify you and allow access to your Membership secure. Unfortunately, you cannot hold Wimpy responsible if a person is able to spend Coins in your account as a result of you not taking appropriate care of your Membership details. If you lose or accidentally reveal your Membership Number or password details, you should change the password under profile settings on the Wimpy App.

B.3.6 We reserve the right to audit a Member's account and records without notice to the Member to check for compliance with these Terms and Conditions and any other applicable rules, regulations or Terms and Conditions.

Termination of Membership

B.4.1 Membership will terminate automatically:

B.4.1.2 upon the death of a Member. Coins accumulated but unused at the time of death shall be cancelled together with Membership of the Programme; or

B.4.1.3 if we reasonably believe that you have committed an act of Fraud or Misconduct against us.

B.4.2 Members may terminate their Membership by contacting us stating that they no longer wish to be a Member. Any such termination will result in a loss of all Coins and does not relieve the Member of any continuing obligations under these Terms and Conditions.

B.4.3 In the case of Fraud and/or Misconduct, we may cancel all accrued and accruing Coins of the Member and any Rewards.

Termination of the Programme

B.5.1 We may terminate a Member's right to earn or redeem Coins or terminate the Programme.

B.5.2 We will give reasonable notice of such termination of the Programme or a Member's right to earn or redeem Coins issued by Wimpy.

B.5.3 In the event of programme termination, Wimpy coins will remain valid to be spent for 90 days.

Changes to the Programme

B.6.1. Wimpy reserves the right to alter or change operational conditions of the Wimpy Rewards programme. Wimpy can change the Programme, the Coins and the Rewards we provide. Wimpy will give you reasonable notice but this could depend on the nature of the change and the Members’ notification setting on their Wimpy App Profile.

B.6.2 Examples of this action include (but are not limited to) modifying or withdrawing the right to earn Coins or amending the number of Coins earned when making a transaction.

B.6.3 Members shall be deemed to have agreed to any modifications, withdrawal, amendment or additions to the Programme if, after we have notified you of the changes, you continue to participate in the Programme.

B.6.4 Wimpy may, at any time, amend the time limit on how long you have to spend any Coins. We will give you reasonable notice.

B.6.5 Wimpy has the right to change these Terms and Conditions. We will always give you reasonable notice. Please refer to the Wimpy website for the latest copy of these Terms and Conditions.

Members who do not wish to accept changes to the Programme may terminate their Membership in the manner described in Section B.4.2.

Part C – Earning Coins

Earning Coins – General


C.1.1 Coins can be awarded on sit down, take-away and drive through orders.

C.1.2 Coins cannot be awarded on own nor third party delivery orders.

C.1.3 Members cannot split the earning of Coins on the bill.  The bill will need to be split into two before Coins are allocated.

C.1.4 Wimpy will record Coins in the Member's personal account. Coins cannot be redeemed until we have recorded it in the Member's personal account.

C.1.5 Members can start earning coins immediately once registered.

C.1.6 Furthermore, it is not possible to earn Wimpy coins retrospectively for transactions in the past

C.1.7 Coins are not awarded on transactions settled with Coins, gift card or vouchers.

C.1.8 Members earn coins on the total amount spent including VAT.

C.1.9 Members can earn coins on a maximum of three transactions per day.

C.1.10 This App allows direct payments to be made using the App in-store with your linked card:

  • To limit the possible incidence of fraud, only two payments are allowed per user per day when a user is using the app to make a direct payment.
  • The App only supports Visa and MasterCard. The App does not support Diners Club, American Express Cards or Debit Cards that are not 3D Secure enabled.
  • When you link your card to the App, there will be a charge of R1.00. This is to enable the App to validate that the card is a legitimate card with funds available. The R1.00 charge will be reversed after 7 to 10 working days.
  • We carry out 3D Secure on vaulting and linking of a card. The user will be taken to their password-protected authentication system, either Verified by Visa or Mastercard SecureCode. This allows for the verification of the R1.00 charge by prompting you to enter the code sent to you by your bank via SMS.

C.1.14 Members can earn coins up to a maximum of R200 per transaction.

Coins balance

C.2.1 When you spend Coins, we will adjust your loyalty balance in line with this.   Members can continue to earn Coins; there will be no maximum threshold to earning Coins.

C.2.2 Members are able to transfer coins from one Member account to another through sending a Wimpy Gift card in-app. Select to ‘Pay with Coins’ when sending a gift card to another member.

Coins expiry

C.3.1 If a Member has not earned or redeemed Coins for 13 consecutive months, all Coins that have accrued to that date will expire automatically.

Part D – Redeeming Coins

Upon earning your Wimpy Coins, you will be able to redeem your accumulated Coins on the Wimpy App at any time.

D.1.1 Coins cannot be exchanged for cash and have no cash value. Coins are not your property. Coins are issued without separate payment or other consideration by you, and exist at the sole discretion of Wimpy as part of a rewards programme.

D.1.2 Coins cannot be purchased, redeemed for cash or any other monetary value or currency, or used to pay any credit card or other credit device. Coins may not be assigned, transferred or pledged to any third party, except as stated herein. Coins may not be transferred by operation of law, such as by inheritance, in bankruptcy, or in connection with a divorce.

D.1.3 Coins can be used to pay towards your next purchase.

Part E – Vouchers and Gift Cards in Wimpy App

Vouchers

E.1.1 Vouchers may be a value Voucher, a discount Voucher or a product Voucher.

E.1.2. No change may be given on a Voucher; the Voucher is a once off discount.

E.1.3 Vouchers will have different terms and conditions per Voucher type and different expiry timelines per Voucher type.

Gift Cards

E.2.1 Gift Cards expire after 3 years.

E.2.2 No change may be given on a Gift Card, but Gift Cards may be used in intervals and a new balance will reflect after each use.

E.2.3 No Coins are awarded on the purchase of a Gift Card.

Part F – Technical Issues / System Errors

F.1.1. In the event of a technical, system(s) or network failure, as well as, system upgrades, Wimpy Coin allocations and/or discounts, will not be processed and/or issued retrospectively.

Please contact us for assistance. Wimpy Customer Care:

  • info@wimpy.co.za or call us on 08600 WIMPY.
  • You can also complete a “contact us” form on the Wimpy App or website
Part G – Member Data

G.1.1 Your Registration Information.

By becoming a Member of Wimpy Rewards, you choose to provide us with your Registration Information, and you agree to update it from time to time so that it remains accurate.

G.1.2 Your Account Activity.

When you participate in Wimpy Rewards on the Wimpy App, you authorise us to collect information about your “Account Activity,

which may include the items or services that you purchased, any offers that you redeemed, or any other information related to your transaction.

G.1.3 Authorisation for Wimpy to Use and Share Your Information.

You authorise us to use and share your Registration Information and Account Activity in accordance with the Wimpy Consumer Privacy Policy, as amended from time to time, in our sole discretion.

You can obtain copies of the Wimpy Consumer Privacy Policy on www.wimpy.co.za

T&Cs.
Wimpy’s themed kids’ parties cost
R74.90 per child, including VAT.
Party cost includes a choice of meal and a side, a soda and a Razzle-Dazzle Snowfreeze™ cone for each child.
The choice of Kids’ Meals includes a Cheese Burger and a side, Chicken Sticks and a side, or a Toasted Cheese and a side.
The choice of soda includes any soda that Wimpy has on offer, but excludes milkshakes.
An additional R5 will be charged if a milkshake is ordered instead of a soda.
Party cost also includes themed decorations.
Decorations include one plain table cloth and a themed paper plate, cup, serviette, balloon and candy toy per child.
Any extras over and above this will be charged for.
Fun Buddies, face painting and balloon sculpting are included in the price if the Wimpy restaurant of your choice provides this service.
Parties to be booked 2 weeks in advance.
A 50% non-refundable deposit is required for a booking to be confirmed by a selected restaurant.
Themed parties are only available at select Wimpy restaurants around the country.

Terms and conditions apply.
The terms and conditions of any promotional offer are set out in the promotional material for such offer, which may vary from our standard terms and conditions.
This offer is available while stocks last.
This offer is available nationwide.
No substitutes on products offered.
All extras will change the cost of the meal as well as published nutritional values.
This offer is available as a sit-down and takeaway.
Price Inclusive of VAT.
The visuals are for descriptive purposes only and meals served could vary.
Background images serve as food styling props only and are not included in meal.
All sodas served are post-mix from soda fountain.
Meals shown are not in proportion to one another.
Wimpy promotes responsible eating.
Wimpy took reasonable steps to ensure that the nutritional information is correct at the time of going to print, and is based on standard portions, which may vary.
All masses refer to the approximate mass uncooked.
  • The Benefit is only applicable to sit–down meals and cannot be redeemed on any takeaway meals.
  • Your one free meal will be split across Mobile Discount and Mobile payment on your till slip.
  • This benefit is for 1 complimentary breakfast or burger meal or 1 discounted R50 voucher per customer, at participating Wimpy restaurants nationwide and cannot be exchanged/redeemed for cash.
  • The benefit is only valid for 1 redemption per customer per quarter.
  • Any unused benefit will expire and will not be carried over the next quarter.
  • Wimpy rewards are only available for redemption on the FNB/RMB Private Bank app.
  • FNB/RMB Private Bank cannot be held liable for non–redemption of Wimpy benefit due to any system down–time
Thank you for choosing WIMPY for your gift card purchase.

You can opt for a physical gift card, which we will courier to you or a digital gift card, where we would SMS your unique voucher code to you. You may redeem either form in full or in partial increments at any of our Wimpy restaurants. Gift Cards cannot be exchanged for cash and no change may be given. Gift Card will expire after 3 years.

- Gift Cards start from R50 and go up to R5,000 per voucher
- Gift Cards are available for purchase from Famous Brands
- Please e-mail us with your requirements – quantity & amount
- To order a physical gift card send your email to paula.acton@famousbrands.co.za with your daytime delivery address
- To order a digital gift card send your email to luise.peters@famousbrands.co.za with your cell phone number
- We will send you an invoice as per your request (our banking details will be on the invoice). After payment of the invoice, we need to wait 7 days for the payment to clear – then we will load and send the gift cards. (Please remember to e-mail us the proof of payment)
- For companies: Please attach your FICA documents with your company details and VAT number to your initial e-mail

Terms and conditions apply.
While stocks last.
Card must be presented at time of ordering and payment to receive this offer.
Limited to one entry on card per person per visit. Kids' parties are excluded.
Offer not valid in conjunction with any other promotion.
This card cannot be exchanged for cash.
Valid at selected restaurant(s) only.
Terms and conditions apply.
While stocks last.
Card must be presented at time of ordering and payment to receive this offer.
Limited to one entry on card per person per visit.
Offer not valid in conjunction with any other promotion.
This card cannot be exchanged for cash.
Any substitutions or extra menu products will change the cost of your meal.
Valid at selected restaurant(s).
Refer to card for more details.
Refer to valid dates specified on card.
Terms and conditions apply.
While stocks last.
Card must be presented at time of ordering and payment to receive this offer.
Limited to one entry on card per person per visit.
Offer not valid in conjunction with any other promotion.
This card cannot be exchanged for cash.
Valid at selected restaurant(s).
Valid for 3 months from date of issue.
Any substitutions or extra menu products will change the cost of your meals.
Terms and conditions apply.
While stocks last.
All prices inclusive of VAT.
No substitutes on products offered.
The manager reserves the right to terminate this promotion without prior notice.
Offer not valid in conjunction with any other promotion.
All extras will be charged for.
Background images serve as food styling props only and are not included in the meal.
The visuals are for descriptive purposes only and meals served could vary.
Any substitutions or extra menu products will change the cost of your meal.
Valid at selected restaurant(s).
Refer to card for more details.
Refer to valid dates specified on card.
Terms and conditions apply.
While stocks last.
All prices inclusive of VAT.
No substitutes on products offered.
The manager reserves the right to terminate this promotion without prior notice.
Offer not valid in conjunction with any other promotion.
All extras will be charged for.
Background images serve as food styling props only and are not included in the meal.
The visuals are for descriptive purposes only and meals served could vary.
Any substitutions or extra menu products will change the cost of the meal.
Valid at selected restaurant(s).
Refer to card for more details.
Refer to valid dates specified on card.
Menu descriptors do not list all ingredients. Substitutions are allowed on the menu; however, items cannot be discounted, rather one item removed from the meal and a replacement added (e.g, 100g boerewors could be replaced with a pork cheese griller), and these changes will reflect on your bill.
If you choose not to order one of our existing menu items, we encourage you to 'build' a meal of your choice, by starting with a basic meal and adding extra items to it. If you require any allergen information prior to ordering, please ask a member of our team to assist. We use a lot of different ingredients and shared equipment in our kitchens, as well as products that have been produced by suppliers. For this reason, we cannot guarantee that our food is completely free of allergens or traces of allergens. The most common allergens comprise milk, eggs, tree nuts, peanuts, wheat and soy. Please scan the 'Allergen info & more' QR code on the front of the menu or go to www.wimpy.co.za for more detailed information regarding our allergens.
Paper straws are served with milkshakes and frozen lemonades only. For all other cold beverages, paper straws are available on request. Thank you for understanding and enjoy your meal.

Terms and conditions apply. While stocks last. All prices inclusive of VAT. This menu is the property of the Wimpy®. Background items serve as food styling props only. The visuals are for descriptive purposes only and meals served could vary. Weights refer to approximate uncooked weights. Wimpy® and Snowfreeze™ are registered trademarks. Coca-Cola, The Dynamic Ribbon Device and Coke are registered trademarks of the Coca- Coca Company © 2021.
Your application for and / or use of the Wimpy gift card shall be subject to the following terms and conditions.
Definitions • "card" means The Wimpy Gift card.
• "cardholder" means the person who uses the card.
• "you" or "your" means the cardholder.
• "we" or "us" means Wimpy, Drawcard and Bidvest.
• “Drawcard” means Drawcard (Proprietary) Limited (Registration No. 2003/019899/07).
• “Bidvest” means Bidvest Bank Limited (Registration No.2000/006478/06).
• “Wimpy” means Wimpy Marketing Fund Proprietary Limited (Registration No. 1972/012447/07).
• “Visa Rules” means those rules, regulations, by-laws as published from time to time by Visa International
Services Association, and all of its subsidiaries, affiliates, successors or assigns, as amended, modified or substituted from time to time.
1. Your card
1.1. You agree that these terms and conditions apply to you and, any subsequent cardholder, by gift or otherwise.
1.2. The card may not be refunded or exchanged for cash or credit.
1.3. We may verify your identity and may decline to issue a card if you cannot give us satisfactory proof of your identity. (i.e. ID document)
1.4. The cardholder must sign in ink in the space provided at the back of the card as soon as he or she receives it
- only the person whose signature is on the card is authorised to use it.
1.5. Bidvest remains the owner of the card.
1.6. Purchase authorisation will be declined if terms and conditions are breached.
1.7. At expiry of the card, you forfeit all unused funds.
1.8. The card is not re-loadable.
2. Using your Gift card
2.1. The card has an expiry date which is printed on the front of the card and it will be valid until the last day of the
month as printed on the front of the card.
2.2. The card may only be used in South Africa.
2.3. The card may be used to pay for goods and services at suppliers/merchants who display the Visa Electron logo. When paying, you must sign a transaction slip and keep it for your records. No remote transactions are allowed, such as ordering via mail, telephone or Internet.
2.4. The total Rand amount of purchases will be deducted from the value of the card.
2.5. All transactions in excess of the card balance will be declined.
2.6. We, Drawcard and Bidvest will not be liable if a supplier/merchant refuses to accept your card.
2.7. We, Bidvest, DrawCard, Visa, and their affiliates, employees, and agents are not responsible for the services or merchandise purchased with the card or for the return or exchange thereof.
2.8. Exchange or return of merchandise purchased in whole or in part with the card will be governed by the procedures and policies of the merchant and applicable law. At the time of any exchange or return, you should present both the merchandise receipt and the card.
2.9. You acknowledge that your use of the card may be suspended or terminated from time to time for any reason whatsoever and that we, Drawcard and Bidvest shall have no liability whatsoever in consequence of any such suspension or termination.
3. Unauthorised use of your card
3.1. You are responsible for the safekeeping and proper use of your card, neither will Drawcard, Bidvest or us be liable if it is damaged, lost, stolen or copied.
3.2. You must notify us immediately if your card is lost or stolen. We will stop the card as soon as reasonably possible after being advised, but you will be responsible for all cash withdrawals and payments made with the card before such notification.
3.3. Unauthorised transactions may be disputed by you which will be investigated after the receipt of an affidavit from you that you did not authorise the transaction.
4. Malfunction of electronic facilities
4.1. We are not responsible for any loss arising from any failure, malfunction or delay in any electronic device, resulting from circumstances beyond our reasonable control.
4.2. Unless a reversal or charge-back is allowed by and authorised pursuant to the Visa Rules –
4.2.1. We are unable to reverse or charge-back any payment;
{D38/LC0029.DOC/AGR5/MS}
4.2.2. Any dispute with a merchant/supplier regarding a reversal or charge-back should be resolved by you with that merchant/supplier; and
4.2.3. All payments made to a merchant/supplier for any transaction are final and irreversible.
5. Interest and other charges
5.1. No interest will accrue on positive balances on your card.
6. Applicability of Visa Rules
6.1. To the extent relevant, the Visa Rules apply to this contractual relationship, and shall be deemed to be incorporated herein by reference.
7. Termination of agreement
7.1. You may, at any time, terminate this agreement by destroying the card by cutting through the magnetic stripe and account number. You will be responsible for any transactions if the card is not destroyed correctly and is used.
7.2. We may choose at any time to revoke your card to protect our interests.
7.3. Even if this agreement ends, we will be entitled to rely on the rights acquired under this agreement before termination.
8. General
8.1. You may not vary these rules.
8.2. South African law governs these rules.
8.3. Card statements will not be forwarded to you but balances can be requested by calling the DrawCard
Customer Support Centre on 086 111 1234.
9. Third Party Service Providers
You acknowledge and agree that:
9.1. Wimpy may not, for whatever reason, perform the card related functions or services required pursuant to the
Visa Rules, including without limitation, transaction authorisation and settlement services, which only members of Visa or their appointed agents may perform.
9.2. Wimpy shall be entitled without restriction to nominate any third party supplier/s (including, without limitation
Drawcard and Bidvest) to render those functions or services (in whole or in part) required on its behalf.
10. Unlawful Use
10.1 The card may not be used for any unlawful purpose, including the purchase of goods or services, prohibited by local law applicable in the Cardholder’s jurisdiction.